Privacy Policy

Last updated: 4 June 2025

1. Data Controller

• Owner: AKTIV24H
• Registered address: Carrer del Comandant Benítez 29, 08028 Barcelona
• Email: info@aktiv24h.com
• Website: https://aktiv24h.com

2. Purpose of data processing

At AKTIV24H we process the information provided by interested parties in order to:

• Manage and respond to information requests, enquiries or any other type of request made by the user through the contact forms available on our website.
• Send commercial communications related to our products and services, provided the user has given their express consent.
• Manage the contractual relationship with our clients and suppliers.

3. Legal basis for data processing

The legal basis for processing your data is:

• The consent of the data subject for the sending of commercial information and for handling requests made through our contact forms.
• The performance of a contract where the data subject is a client or supplier.

4. Data retention

The personal data provided will be retained:

• For as long as the commercial relationship is maintained.
• For the time necessary to comply with legal obligations.
• Until the data subject requests its deletion.

5. Data recipients

No data will be shared with third parties, except where required by law.

6. User rights

The user has the right to obtain confirmation as to whether or not AKTIV24H is processing personal data concerning them.

Interested parties have the right to:

• Access their personal data.
• Request the rectification of inaccurate data.
• Request erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Object to the processing of their data.
• Request the restriction of processing of their data.
• Request the portability of their data.

To exercise these rights, please send a request to info@aktiv24h.com, attaching a copy of your identity document.

7. Security measures

AKTIV24H is committed to maintaining the confidentiality of personal data and will adopt the necessary measures to prevent its alteration, loss, processing or unauthorised access, in accordance with applicable regulations.

8. Cookies

Our website uses cookies to improve the user experience. You can consult our cookies policy for detailed information about the use of cookies on our website.

9. Changes to the Privacy Policy

AKTIV24H reserves the right to modify this policy to adapt it to legislative or case law developments, as well as industry practices. In such cases, AKTIV24H will announce the changes on this page with reasonable notice before they take effect.